Deleting your information

BrewVoice, operated by The Brew Apps, is used by businesses to call and message people who have asked to be contacted — including people who submitted a lead form on a Facebook or Instagram advertisement. You can ask us to delete what we hold about you at any time.

How to make a request

Email contact@thebrewapps.com with the subject Data deletion request, and include:

• the phone number you provided — this is how records are identified, so we cannot find you without it;
• your email address, if you gave one;
• the business or advertisement you were responding to, if you remember it.

What happens next

We confirm receipt within 5 business days and complete the deletion within 30 days. We delete the contact record, any call recordings and transcripts, and any messages associated with it.

Two things we keep, and why. We retain a record that your number should not be contacted — deleting that is precisely what would allow calls to resume. And we keep anything we are legally required to keep, for as long as that obligation lasts.

Businesses using BrewVoice hold their own copy of their contacts in their own CRM, which we cannot delete on their behalf. Where we know which business received your details we will tell you, so you can ask them directly.

If you are a BrewVoice account holder

Email the same address to close your account. Closing it deletes your organisation's contacts, calls and recordings, and revokes the tokens for every connected integration.

See our Privacy Policy for what we collect and why....